KOVERTEK’S WORKING POLICY & CURRENT STATUS
Dear Customers and Suppliers,
With increasing cautionary measures enforced around Europe especially France and Italy, but also in a lot of countries around the world, we would like to confirm the actions that KoverTek and its key suppliers have put in place in light of Corona virus Covid-19 pandemic. It is important to state that the KoverTek site and its sister companies manufacturing plants are operating and running as normal. Our key composites partner “Nord Composites Group” which has plants in U.K, France and Italy are also operating as normal. No cases of contamination have been detected within any of these operations. Nord have put in place strict measures to manage the situation. In line with Nord, as of today, KoverTek we will be operating the following reinforced measures: All customer visits in UK are suspended until further notice. Our sales and technical support teams are focused to keep working with you and answer all your questions by phone or email.
1. Our customer service and back office teams who deal with your orders, invoices, will carry on working as normal.
2. We have organized ourselves and enforced working from home each time it is possible or necessary for health or family purposes.
3. The KoverTek site will be closed to any exterior person except transport companies. All other off site or on-site meetings have been cancelled.
4. Controls for drivers at the entrance of our sites have been reinforced and cautionary protective rules are being strictly applied in order to avoid any contact with our teams.
Finally, it is very important for you to know that our manufacturing and distribution operations and deliveries are our absolute priorities in order not to slow down your manufacturing or distribution activities. We are also working very closely with all our suppliers and hauliers in order to guarantee a continuity of our raw material supplies further up the supply chain. So far, we are not facing any slow down or interruption in supplies or raw materials. We are evaluating the situation on a day to day basis and we will let you know immediately of any change.
In these times of uncertainty, please be assured that we at KoverTek are doing everything we can to support you. Feel free to contact us if you have any concerns, we will do whatever we can to assist you and your business.
Mark Lorentzen / Barry Mansfield